Baggage Claim

Thank you for flying with Miami Air International. We work hard to ensure your charter flight with us is a pleasurable experience. In the unlikely event you have encountered any issues with regards to the processing of your checked baggage our dedicated customer service staff will make every effort to assist you in a timely manner. So that an inquiry can be initiated immediately, the following email address will facilitate submission of the necessary information:

If you are missing a bag, or have any other concern related to your checked baggage, we offer our most sincere apologies and request that you please include the following information in your email:

  • Flight number
  • Date of flight
  • Routing
  • Passengers name on bag
  • Brief description of bag
  • Contact information / email & phone number
  • Nature of your concern

Miami Air will contact you within 24 hours of receiving your email.